Privacy Policy
Mint CA Pty Limited (“we”, “us”, “our”) is committed to protecting your privacy in accordance with the Australian Privacy Principles under the Privacy Act 1988 (Cth). This policy explains how we collect, use, disclose, and manage personal information obtained through our website and professional services.
Information We Collect
We may collect personal information including names, contact details (email address and phone number), business details, and information required to provide accounting and taxation services. Sensitive information, such as financial and tax information, is collected only with consent and where necessary for the provision of professional services. We collect personal information (such as your name and email) only when you voluntarily provide it via our contact forms to inquire about our services.
Use of Information
We use personal information to:
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provide accounting, tax, and related professional services;
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respond to enquiries;
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provide service updates or newsletters, where consent has been given (with opt-out options available); and
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We also use the Google Tag to track when a form is successfully submitted. This helps us measure our advertising performance. Google receives information about the conversion event, but this data is hashed to protect your identity.
Your Choices:
You can opt out of automated tracking by adjusting your browser's cookie settings or by visiting Google’s Ad Settings
Disclosure of Information
Personal information may be disclosed to third parties where required to provide services or meet legal obligations, including software providers (such as Xero or Class Super), the Australian Taxation Office, and other regulators.
Some service providers may store data overseas. We take reasonable steps to ensure overseas recipients handle personal information in accordance with Australian privacy obligations.
Data Security
We take reasonable steps to protect personal information from misuse, interference, loss, and unauthorised access. Measures include Microsoft 365 security and encryption, access controls, and regular data backups.
Eligible data breaches are handled in accordance with the Notifiable Data Breaches scheme, including notification to affected individuals and the Office of the Australian Information Commissioner (OAIC) where required.
Access and Correction
You may request access to, or correction of, your personal information by contacting us at richard@mintca.com.au. We will respond within a reasonable timeframe.
Complaints
If you have a concern about how we handle personal information, please contact us first so we can attempt to resolve the issue. If you are not satisfied, you may lodge a complaint with the OAIC.
Updates
This policy may be updated from time to time.
Last updated: 15 January 2026.